BOOKING TERMS AND CONDITIONS
Except in situations beyond human control, bicycleventures will be held responsible for any additional expense resulting from the changes caused by us in itinerary, transportation, accommodation and meals.
Except in situations beyond human control, bicycleventures shall provide compensatory service for participants and refund the difference in payment for service rendered below standard.
The detailed program and schedule flights are subject to changes by airline without prior notice and in accordance with the weather conditions and daily operation of flights. Consequently, itinerary concerned might be adjusted. If this occurs, bicycleventures will do all in its power to assist participants in boarding flight or finding alternative arrangements. Note however that it is done as a courtesy to participants and bicycleventures can not be held responsible foe denied boarding, nor for additional costs occurred.
To travel around Asia Vietnam highly recommended that participants have own travel insurance.
Deposit to hold the booking
A deposit of 30% of the tour price is required upon confirmation of your booking. The balance of the tour price 70% is payable upon arrival in Indochina & beyond.
We offer 3 ways to make payment:
In case of special train journey and peak season hotel bookings a separate cancellation policy is applicable (which would be advised as and when required).
Bicycleventures must be informed in writing. Cancellation charges would be effective from the date we receive advice in writing and cancellation charges apply as follows:
All bank fees must be included in the clients's account.
If you wish to make amendments to your tour arrangements, you must notify bicycleventures in writing.Bicycleventures does not charge you administration fee for amendments. However, you have to pay for any increase in the price of tour services. Any requested amendment to tour arrangement is subject to availability and the agreement in writing of Bicycleventures.
The prices are subject to amendment should the transporters/hoteliers amend their rates prior to commencement of the tour.
Hotel check in/out
Hotel check out time at 12:00 –check in time is usually 14:00
Extended check in – check out time may be granted subject to availability and agreement by the participating hotels.
In case visas are required,bicycleventures will be delighted to help you organizing the visas. Please note however, that bicycleventures can not be held responsible for information on visa regulations, or in case visas are not obtained or visas are not accepted by local authorities.
It is the tour member responsibility to ensure that they have valid passport and visas, where necessary.
Notice:All listed prices on this website are subject to change without prior notice.